Property Clearance Survey

The booking experience:

Date of property clearance:

Where did you hear about our property clearance service?
St Giles WebsiteGoogle SearchSocial MediaLeaflet in a St Giles ShopPersonal recommendationOther
if other, please state how below:

How easy was it to contact our property clearance service?
Very easyNot too difficultNot easy at all
Any additional comments to support your answer?

How was the service you received from the person who booked your site survey?
ExcellentGoodAdequatePoor
Any additional comments to support your answer?

Did the call operator thank you for your enquiry?
YesNo

Did you proceed with the property clearance after our site survey?
YesNo
If you answered 'No' please would you tell us why not?

The clearance service experience:

How would you rate the experience of the site survey?
ExcellentGoodAdequatePoor
Any additional comments to support your answer?

How was the service from the clearance team on the day?
ExcellentGoodAdequatePoor
Any additional comments to support your answer?

Did the clearance team thank you?
YesNo

How was the overall experience provided by the clearance team?
ExcellentGoodAdequatePoor
Any additional comments to support your answer?

How would you rate the value for money of our property clearance service?
ExcellentGoodAdequatePoor
Any additional comments to support your answer?

Would you recommend our property clearance service?
YesNo

If you answered no, please tell us why:

We are always trying to improve the service and experience for those using our property clearance service, do you have any other comments or observations that you would like to share with us?

Thank you for the time you’ve take to provide this feedback. We really do value it!
If you are happy for us to share your comments, for example to help promote our property clearance service in the future, or would like us to get in touch with you to discuss your comments further please provide your name, email address and or a telephone number.

Your Name

Your Email

Your Phone Number

Happy to share my commentsPlease contact me

Data Protection: By completing this form you are giving consent for St Giles Hospice to use your data for administrative purposes related to this survey. We value the support we receive from our local community and take the protection of your data very seriously. We will never pass your information to anyone outside the St Giles Hospice Group who isn’t directly working on our behalf, and we will keep your details safe and secure.