Shop Donation Survey

Which store did you take your donated items to?

How would you rate the friendliness of the service you received?
ExcellentGoodAdequatePoor
Any additional comments to support your answer?

Were you asked about the Gift Aid scheme?
YesNo

Did the staff thank you for your donation?
YesNo
Any additional comments to support your answer?

How easy was it to drop off your items?
EasyDifficult
Any additional comments to support your answer?

Did you call the store to check if they were accepting donations beforehand?
YesNo

Will you donate goods to this store again?
YesNo

Will you donate goods to St Giles again?
YesNo

If you answered 'No' to either of the above two questions, please would you tell us why?

We are always trying to improve the service and experience our shops deliver to our donors. Do you have any other comments or observations you would like to share with us?

Thank you for the time you’ve take to provide this feedback. We really do value it!
If you are happy for us to share your comments, for example to help promote our shops in the future, or would like us to get in touch with you to discuss your comments further please provide your name, email address and or a telephone number.

Your Name

Your Email

Your Phone Number

Happy to share my commentsPlease contact me

Data Protection: By completing this form you are giving consent for St Giles Hospice to use your data for administrative purposes related to this survey. We value the support we receive from our local community and take the protection of your data very seriously. We will never pass your information to anyone outside the St Giles Hospice Group who isn’t directly working on our behalf, and we will keep your details safe and secure.