More about our lottery

While other areas of our fundraising are being affected during this difficult time, the continued support of those who play our weekly lottery is even more vital than before. Thank you for ensuring that the hospice continues to benefit from the income raised by our lottery each week.

Our lottery team are doing all they can to continue to process lottery payments safely and ensure our weekly draws go ahead on time.  If staff absence causes a delay in a draw taking place at any point in the future, please be assured that any payments you have made will be held in credit on your account until the draw can take place.  In line with our terms and conditions, we will carry out draws in order, as soon as we are practicably able to do so and the chance of winning will not be affected.

If you normally pay your lottery through the bank: Your payments should not be affected and you will be entered into the draws as they are held – thank you.

If you normally pay by cheque or card: We will continue to write to anyone whose lottery renewal is due during the coming weeks to ask for payment.  You may get a renewal letter asking you to pay early to ensure we are able to process your payment to keep you in the draw.  If you are able to pay us early or increase your normal payment, please be assured that any advance payments will be held on your account to ensure you are entered into all the draws as and when they take place.  Please note that due to a change in law on 14th April, we can no longer take lottery payments by credit card, we are now only allowed to take online and telephone payments for lottery and raffle by debit card or direct debit.

If you normally pay by cash: For the safety of both our players and staff our cash collectors are currently not able to call door-to-door.  We have attempted to contact our cash players by telephone to try and arrange alternative payment by card, cheque or have offered a payment break and will be writing to anyone we have been unable to contact by phone.  If you are able to call us to pay in the meantime, please call us on 01543 434020, where your call will be answered by lottery staff working from the safety of their own home (please therefore bear with us if there is a delay in answering your call).

One-off weekly tickets:  As our shops are closed and while visitor restrictions are in place at the hospice, our one-off tickets are currently only available via our website.  If draws are delayed, we will be unable to guarantee the value of the rollover jackpot prize that is advertised at the point of sale until the previous draws have taken place.  In this instance we may decide to temporarily suspend the sale of one-off tickets.  If you have a winning ticket, please contact us for advice on how to claim your prize during the current situation.

On behalf of our patients and their families, thank you all for your help and support at this very unusual and difficult time.

If you do not currently play our lottery but would like to support St Giles every week throughout this very difficult period, you can sign up online today at or by calling the lottery office on 01543 434020.

If you are 18 years of age or over and you live in Great Britain, you can join our lottery.

Each lottery entry costs £1 per week.

Last year our weekly lottery and seasonal raffle players together raised £870,000 for St Giles, supporting local people and their families living with a terminal illness. Thank you.

All of the profits from our lottery go to the hospice, after we have deduced the weekly prizes (some of which are kindly donated back to the hospice) and lottery running costs. Last year we paid 50% of our income over to St Giles, which is more than double the legal minimum of 20% for a lottery like ours. We try to keep our costs to a minimum to ensure we raise as much as we can for the hospice.

Since it started, our lottery players have raised over £18 million and now fund the care of 1 in 10 of our patients in the local community.

By playing our lottery, you are helping us to be there for local families when they need us.

Your support matters. Thank you.

1st Prize: £2,000 – a £1,000 guaranteed win plus a £1,000 rollover *
2nd Prize: £100
3rd Prize: £52 x 2
4th Prize: £26 x 5
5th Prize: £13 x 10

180 prizes of £5 St Giles Hospice Vouchers

*Rollover – our rollover prize starts at £1,000.  If this prize is not won it will be rolled over to the following week, up to maximum of £20,000.

The £1,000 weekly rollover has a % chance of being won set within the gambling licenced software we use to run the weekly draw.  As it is a % chance the rollover could be won in any week.  If the rollover amount gets up to the maximum £20,000, it will revert to be a guaranteed prize that week.

The only numbers that go into the draw are the lottery numbers that have been paid each week for and all have an equal chance of winning a prize, including the rollover.  The computer software and random number generator used to run the draw is licenced by the Gambling Commission to ensure the draw is run legally and fairly.

You can check the weekly winning numbers here

For regular players in our weekly draw – there is no need to claim if you have won a prize.  Any winnings will be sent out automatically by post, normally within 10 working days of the draw.

For players who have bought single tickets (one-off plays) – it is your responsibility to check to see if your number has won and return a completed ticket to claim a prize (see back of ticket for details of how to claim). Photocopies, scanned, damaged or defaced tickets will not be accepted and no prizes will be paid out for lost tickets. We do not take responsibility for tickets lost in the post so recommend that any winning ticket claims are made in person or via recorded post.

Any prizes not claimed within 6 months of the draw date will be taken as a donation to St Giles.

  • Online here
  • Visit the lottery office* or call us on 01543 434020
  • Speak to one of our Lottery Representatives*
  • Complete the form on a lottery leaflet (regular weekly play only)
  • Via your employer’s payroll department (regular weekly play only)

From 14th April 2020 we can accept online and telephone payment by direct debit or debit card only due to a change in gambling legislation.  We are no longer legally allowed to accept credit card payment online or by telephone for our weekly lottery or raffle. Apologies for any inconvenience.

*The lottery office is currently closed due to coronavirus restrictions.

For regular plays, once we have received and processed a lottery application, you will receive a confirmation letter with your unique lottery number and Promise Card.

For one-off plays you will receive a lottery ticket at the point of sale or by email before the draw in the case of an online purchase.

All St Giles Hospice Lottery representatives carry identification cards which must be clearly visible to you. Their identity card shows the individual’s name, their photograph and displays the Lottery Office contact number on the front.

In addition, our authorised collectors carry sheets which show lottery members their lottery number, name, address, details of previous payments and dates that payments were made.

If you are unsure of the caller’s identity, please do not give the person any personal details or payment. Genuine lottery representatives are happy to call back once you have verified their identity by contacting the Lottery Office (Monday-Friday 9am to 5pm) on 01543 434020.

If you believe you have been visited by a bogus caller, please contact your local Police immediately and please also advise us on 01543 434020.

St Giles Hospice (Promotions) Limited T/A St Giles Hospice Lottery is a wholly owned subsidiary of St Giles Hospice and all profits go to St Giles Hospice (Registered Charity No. 509014).

The lottery is licensed by the Gambling Commission  (  Responsible Person(s): Alison Jerram and John Malcolm Godfrey.

Please gamble responsibly.  For practical help and support on problem gambling, contact GAMCARE on 0808 802 0133 or visit if needed.

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