Cookie Policy
Last updated: 26th July 2023
This Cookie Policy explains how St Giles Hospice (“Company,” “we,” “us,” and “our“) uses cookies and similar technologies to recognise you when you visit our website at https://www.stgileshospice.com/ (“website“). It explains what these technologies are and why we use them, as well as your rights to control our use of them.
In some cases we may use cookies to collect personal information, or that becomes personal information if we combine it with other information.
What are cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.
Cookies set by the website owner (in this case, St Giles Hospice) are called “first-party cookies.” Cookies set by parties other than the website owner are called “third-party cookies.” Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics). The parties that set these third-party cookies can recognise your computer both when it visits the website in question and when it visits certain other websites.
Frequently Asked Questions:
We use first and third-party cookies for several reasons. Some cookies are required for technical reasons for our website to operate, and we refer to these as “essential” or “strictly necessary” cookies. Other cookies also enable us to track and target the interests of our users to enhance the experience on our Online Properties (for example websites, domain names and social media accounts). Third parties serve cookies through our website for advertising, analytics, and other purposes. This is described in more detail below.
You have the right to decide whether to accept or reject cookies. You can exercise your cookie rights by setting your preferences in the Cookie Consent Manager. The Cookie Consent Manager allows you to select which categories of cookies you accept or reject. Essential cookies cannot be rejected as they are strictly necessary to provide the website with standard functionality and ensure that all website features are accessible.
The Cookie Consent Manager can be found in the notification banner and on our website. If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted. You may also set or amend your web browser controls to accept or refuse cookies.
The specific types of first and third-party cookies served through our website and the purposes they perform are described below (please note that the specific cookies served may vary depending on the specific Online Properties you visit).
The means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser’s help menu for more information. The following is information about how to manage cookies on the most popular browsers:
In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more, please visit:
Cookies are not the only way to recognise or track visitors to a website. We may use other, similar technologies from time to time, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enables us to recognise when someone has visited our website or opened an email that they are subscribed to. This allows us, for example, to monitor the traffic patterns of users from one page within our website to another, to deliver or communicate with cookies, to understand whether you have come to the website from an online advertisement displayed on a third-party website, to improve site performance, and to measure the success of email marketing campaigns. In many instances, these technologies are reliant on cookies to function properly, and so declining cookies will impair their functioning.
Websites may also use so-called “Flash Cookies” (also known as Local Shared Objects or “LSOs”) to, among other things, collect and store information about your use of our website services, fraud prevention, and for other site operations.
If you do not want Flash Cookies stored on your computer, you can adjust the settings of your Flash player to block Flash Cookies storage using the tools contained in the Website Storage Settings Panel. You can also control Flash Cookies by going to the Global Storage Settings Panel and following the instructions (which may include instructions that explain, for example, how to delete existing Flash Cookies (referred to “information” on the Macromedia (Adobe) site), how to prevent Flash LSOs from being placed on your computer without you being asked, and (for Flash Player 8 and later) how to block Flash Cookies that are not being delivered by the operator of the page you are on at the time).
Please note that setting the Flash Player to restrict or limit acceptance of Flash Cookies may reduce or impede the functionality of some Flash applications, including, potentially, Flash applications used in connection with our services or online content.
Third parties may serve cookies on your computer or mobile device to serve advertising through our website. These companies may use information about your visits to this and other websites to provide relevant advertisements about goods and services that you may be interested in. They may also employ technology that is used to measure the effectiveness of advertisements. They can accomplish this by using cookies or web beacons to collect information about your visits to this and other sites to provide relevant advertisements about goods and services of potential interest to you. The information collected through this process does not enable us or them to identify your name, contact details, or other details that directly identify you unless you choose to provide these.
We may update this Cookie Policy from time to time to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore revisit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
The date at the top of this Cookie Policy indicates when it was last updated.
If you have any questions about our use of cookies or other technologies, please email us at DPO@stgileshospice.com or by post addressed to ‘Data Protection Officer’ at the address below:
St Giles Hospice
Fisherwick Road
Whittington
WS14 9LH
Essential Cookies:
These cookies are strictly necessary to provide you with services available through our website and to use some of its features, such as access to secure areas.
_GRECAPTCHA
Purpose: Stores a value used to verify that the user is not a bot.
Provider: www.google.com
Service: reCAPTCHA – View Service Privacy Policy
Type: http_cookie
Expires in: 5 months, 27 days
_grecaptcha
Purpose: Stores a value used to verify that the user is not a bot.
Provider: www.stgileshospice.com
Service: reCAPTCHA – View Service Privacy Policy
Type: html_local_storage
Expires in: Persistent
rc::d
Purpose: Used to track and analyse user behaviour to distinguish humans from bots or automated software.
Provider: www.google.com
Service: reCAPTCHA – View Service Privacy Policy
Type: html_local_storage
Expires in: Persistent
rc::f
Purpose: Used to track and analyse user behaviour to distinguish humans from bots or automated software.
Provider: www.google.com
Service: reCAPTCHA – View Service Privacy Policy
Type: html_local_storage
Expires in: Persistent
rc::a
Purpose: Used to track and analyse user behaviour to distinguish humans from bots or automated software.
Provider: www.google.com
Service: Stripe – View Service Privacy Policy
Type: html_local_storage
Expires in: Persistent
__stripe_sid
Purpose: Fraud prevention and detection.
Provider: www.stgileshospice.com
Service: Stripe – View Service Privacy Policy
Type: http_cookie
Expires in: 29 minutes
m
Purpose: Tracks the user’s session for Stripe.
Provider: m.stripe.com
Service: Stripe – View Service Privacy Policy
Type: server_cookie
Expires in: 1 year, 11 months, 29 days
__stripe_mid
Purpose: Fraud prevention and detection.
Provider: m.stripe.com
Service: Stripe – View Service Privacy Policy
Type: server_cookie
Expires in: 11 months, 30 days
__cf_bm
Purpose: Cloudflare places the cookie on end-user devices that access customer sites protected by Bot Management or Bot Fight Mode.
Provider: .sage.hr
Service: Cloudflare – View Service Privacy Policy
Type: http_cookie
Expires in: 29 minutes
Priority (Google)
Purpose: Used to protect forms from spam.
Provider: www.google.com
Service: Google – View Service Privacy Policy
Type: server_cookie
Expires in: Session
Priority (Bing)
Purpose: Used to protect forms from spam.
Provider: c.bing.com
Service: Google – View Service Privacy Policy
Type: server_cookie
Expires in: Session
Priority (Microsoft Clarity)
Purpose: Used to protect forms from spam.
Provider: c.clairty.ms
Service: Google – View Service Privacy Policy
Type: server_cookie
Expires in: Session
ASP.NET_SessionId
Purpose: Used by Microsoft .NET-based sites to maintain an anonymised user session by the server. This cookie expires at the end of a browsing session which is determined by the application configuration.
Provider: www.muchloved.com
Service: .NET platform – View Service Privacy Policy
Type: server_cookie
Expires in: Session
Performance and Functionality Cookies:
These cookies are used to enhance the performance and functionality of our website but are non-essential to their use. However, without these cookies, certain functionality (like videos) may become unavailable.
SM
Purpose: Session cookie used to collect anonymous information of how visitors use a site to help improve their experience and for better target ads.
Provider: .c.clarity.ms
Service: ChanelAdvisor – View Service Privacy Policy
Type: server_cookie
Expires in: Session
AWSALB
Purpose: These cookies enable us to allocate server traffic to make the user experience as smooth as possible. A so-called load balancer is used to determine which server currently has the best availability. The information generated cannot identify you as an individual.
Provider: www.tickettailor.com
Service: Amazon Web Services – View Service Privacy Policy
Type: server_cookie
Expires in: 7 days
AWSALBCORS
Purpose: For continued stickiness support with CORS use cases after the Chromium update, we are creating additional stickiness cookies for each of these duration-based stickiness features named AWSALBCORS (ALB).
Provider: www.tickettailor.com
Service: Amazon Web Services – View Service Privacy Policy
Type: server_cookie
Expires in: 7 days
NRBA_SESSION
Purpose: Tracks the user’s session for YouTube.
Provider: talent.sage.hr
Service: YouTube – View Service Privacy Policy
Type: html_local_storage
Expires in: Persistent
yt-remote-connected-devices
Purpose: Stores a list of connected devices for YouTube.
Provider: www.youtube.com
Service: YouTube – View Service Privacy Policy
Type: html_local_storage
Expires in: Persistent
ytidb::LAST_RESULT_ENTRY_KEY
Purpose: Stores the last result entry key used by YouTube.
Provider: www.youtube.com
Service: YouTube – View Service Privacy Policy
Type: html_local_storage
Expires in: Persistent
yt-remote-device-id
Purpose: Stores a unique ID for the user’s device for YouTube.
Provider: www.youtube.com
Service: YouTube – View Service Privacy Policy
Type: html_local_storage
Expires in: Persistent
MR (Microsoft Clarity)
Purpose: This cookie is used by Microsoft to reset or refresh the MUID cookie.
Provider: .c.clarity.ms
Service: Microsoft – View Service Privacy Policy
Type: server_cookie
Expires in: 7 days
MR (Bing)
Purpose: This cookie is used by Microsoft to reset or refresh the MUID cookie.
Provider: .c.bing.com
Service: Microsoft – View Service Privacy Policy
Type: server_cookie
Expires in: 7 days
Analytics and Customisation Cookies:
These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customise our website for you.
_gat#
Purpose: Enables Google Analytics to regulate the rate of requesting. It is a HTTP cookie type that last for a session.
Provider: www.stgileshospice.com
Service: Google Analytics – View Service Privacy Policy
Type: server_cookie
Expires in: Less than 1 minute
_ga_#
Purpose: Used to distinguish individual users by means of designation of a randomly generated number as a client identifier, which allows calculation of visits and sessions.
Provider: www.stgileshospice.com
Service: Google Analytics – View Service Privacy Policy
Type: http_cookie
Expires in: 1 year, 1 month, 4 days
_ga
Purpose: Record a particular ID used to come up with data about website usage by the user.
Provider: www.stgileshospice.com
Service: Google Analytics – View Service Privacy Policy
Type: http_cookie
Expires in: 1 year, 1 month, 4 days
_gid
Purpose: Keeps an entry of unique ID which is then used to come up with statistical data on website usage by visitors. It is a HTTP cookie type and expires after a browsing session.
Provider: www.stgileshospice.com
Service: Google Analytics – View Service Privacy Policy
Type: http_cookie
Expires in: 23 hours, 59 minutes
MUID (Microsoft Clarity)
Purpose: Sets a unique user id for tracking how the user uses the site.
Provider: .clarity.ms
Service: Bing Analytics – View Service Privacy Policy
Type: http_cookie
Expires in: 1 year, 24 days
MUID (Bing)
Purpose: Sets a unique user id for tracking how the user uses the site.
Provider: .bing.com
Service: Bing Analytics – View Service Privacy Policy
Type: http_cookie
Expires in: 1 year, 24 days
NID
Purpose: Set by Google to set a unique user ID to remember user preferences.
Provider: www.google.com
Service: Google – View Service Privacy Policy
Type: server_cookie
Expires in: 6 months
g.gif
Purpose:
Provider: pixel.wp.com
Service:
Type: pixel_tracker
Expires in: Session
NRJS-c2e596cd7fa1c8c7973
Purpose:
Provider: bam.nr-data.net
Service:
Type: pixel_tracker
Expires in: Session
Advertising Cookies:
These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same advert from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.
TDCPM
Purpose: A session cookie used to check if the user’s browser supports cookies.
Provider: .doubleclick.net
Service: DoubleClick – View Service Privacy Policy
Type: server_cookie
Expires in: 15 minutes
IDE
Purpose: Used to measure the conversion rate of ads presented to the user.
Provider: .doubleclick.net
Service: DoubleClick – View Service Privacy Policy
Type: server_cookie
Expires in: 1 year, 11 months, 29 days
ga-audiences
Purpose: Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor’s online behaviour across websites.
Provider: www.google.com
Service: AdWords – View Service Privacy Policy
Type: pixel_tracker
Expires in: Session
YSC
Purpose: YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Used by Google in combination with SID to verify Google user account and most recent login time.
Provider: www.youtube.com
Service: YouTube – View Service Privacy Policy
Type: server_cookie
Expires in: Session
VISITOR_INFO1_LIVE
Purpose: YouTube is a Google-owned platform for hosting and sharing videos. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Used by Google in combination with SID to verify Google users accounts and most recent login time.
Provider: www.youtube.com
Service: YouTube – View Service Privacy Policy
Type: server_cookie
Expires in: 5 months, 27 days
fr
Purpose: Used by Facebook to collect a unique browser and user ID, used for targeted advertising.
Provider: www.facebook.com
Service: Facebook – View Service Privacy Policy
Type: http_cookie
Expires in: 2 months, 29 days
_fbp
Purpose: Facebook tracking pixel used to identify visitors for personalised advertising.
Provider: www.stgileshospice.com
Service: Facebook – View Service Privacy Policy
Type: http_cookie
Expires in: 2 months, 29 days
IDE
Purpose: Used to measure the conversion rate of ads presented to the user.
Provider: .doubleclick.net
Service: DoubleClick – View Service Privacy Policy
Type: server_cookie
Expires in: 1 year, 11 months, 29 days
test_cookie
Purpose: A session cookie used to check if the user’s browser supports cookies.
Provider: .doubleclick.net
Service: DoubleClick – View Service Privacy Policy
Type: server_cookie
Expires in: 15 minutes
_kuid_
Purpose: Registers a unique ID that identifies a returning user’s device. The ID is used for targeted ads.
Provider: .krxd.net
Service: Salesforce DMP – View Service Privacy Policy
Type: server_cookie
Expires in: 5 months, 27 days
SRM_B
Purpose: Atlas Adserver used in conjunction with Bing services.
Provider: .c.bing.com
Service: Atlas – View Service Privacy Policy
Type: server_cookie
Expires in: 1 year, 24 days
ANONCHK
Purpose: Used by Bing as a unique user identifier for users seeing Bing ads.
Provider: .c.clarity.ms
Service: Bing – View Service Privacy Policy
Type: server_cookie
Expires in: 10 minutes
td
Purpose: Used to deliver targeted adverts to users based on browsing activity. It is a HTTP cookie.
Provider: www.googletagmanager.com
Service: UnrulyX – View Service Privacy Policy
Type: pixel_tracker
Expires in: Session
Unclassified Cookies:
These are cookies that have not yet been categorised. We are in the process of classifying these cookies with the help of their providers.
_cfuvid
Purpose:
Provider: .sage.hr
Service:
Type: server_cookie
Expires in: Session
__cakehr_session_v2
Purpose:
Provider: .sage.hr
Service:
Type: server_cookie
Expires in: Session
_clck
Purpose:
Provider: www.stgileshospice.com
Service:
Type: http_cookie
Expires in: 11 months, 30 days
_clsk
Purpose:
Provider: www.stgileshospice.com
Service:
Type: http_cookie
Expires in: 23 hours, 59 minutes
_cltk
Purpose:
Provider: www.stgileshospice.com
Service:
Type: html_session_storage
Expires in: Session
CLID
Purpose:
Provider: www.clarity.ms
Service:
Type: server_cookie
Expires in: 11 months, 30 days