Bereavement Support Services

Bereavement Support Line

Contact our Bereavement Support Line for information and guidance about the help available to you.

Call 01543 434536 (Monday to Friday, from 9am – 4.30pm) or email

Bereavement Help Points

If you’re experiencing or have experienced bereavement, whether recent or some time ago, our Bereavement Help Points may be beneficial.

These sessions help with the practical and emotional aspects of loss, with the chance to chat over a cup of tea and meet others in a similar situation.

The following face-to-face sessions are available.

Please note, many of our Bereavement Help Points will not be running during the Christmas period. 


  • St Giles Hospice, Lindridge Road, Sutton Coldfield: 10.30am – 12.30pm
  • Uttoxeter Cares, Holly Road, Uttoxeter: 2.00pm – 4.00pm
  • Vera Goode Suite, Pirelli Stadium, Princess Way, Burton on Trent: 2.00pm – 4.00pm
  • St John’s Community Church, Burntwood: 2.30pm – 4.30pm
  • Cannock Library, Manor Avenue, Cannock: 10.30am – 12.30pm


  • The Community Church, Burton, 63 Main Street, Stapenhill, Burton on Trent: 10.00am – 12.00pm


  • Brown Court Community Room, Ashby de la Zouch: 1st and 3rd Wednesday of the month, 6.00pm – 7.30pm
  • Brown Court Community Room, Ashby de la Zouch: 2nd and 4th Wednesday of the month, 10.00am – 12.00pm
  • Tesco Community Room, Tesco Extra, Lichfield: 2.30pm – 4.30pm


  • Sacred Heart Community Café, Silver Link Road, Glascote, Tamworth: 5.30pm – 7.00pm


  • Rugeley Community Centre, Burnthill Lane, Rugeley: 10.30am – 12.30pm
  • Sacred Heart Church Community Room, Silver Link Road, Glascote, Tamworth: 10.00am –  12.00pm

“I lost my husband to COVID-19 during the first lockdown. My world ended, but weekly contact with St Giles Hospice, as well as others who have been bereaved, has vastly helped. The group and counsellors are friendly, non-judgemental and always ready to listen. Each week the session remains a beacon of hope that, one day at a time, you can and will survive.” – Marian, Bereavement Help Point attendee

Support for Children and Young People

Phoenix is our dedicated bereavement support service for children and young people.

We know that children, and the people who care for them, can sometimes struggle to understand and support their reactions to death and dying.

Therefore, we work with families and other organisations to strengthen existing support networks and provide advice and training in helping young people who have lost a loved one.

We also offer a range of activities, such as one-to-one support, family group support, peer support and more.

For more information about how we can help you, please call 01543 434536 or email

Advice and Support Line

Should you need to contact St Giles Hospice out of hours, our Advice and Support Line is available 24 hours a day, 7 days a week.

Our specialist nurses can provide a listening ear and a safe space to talk about grief and loss, signposting patients, friends, family members or healthcare professionals to the best support available.

Call 0300 330 9410 (calls are charged at a local rate) or email