Thank you for taking part in TreeCycle!

We’re absolutely thrilled to tell you that our 2024 TreeCycle has raised over £81,000 – another record-breaking year! Your support means we can continue to fund care for local people, and their loved ones, living with a terminal illness. Thank you so much.

Over the past few weeks, over 150 kind-hearted volunteers collected almost 4,000 trees from across our community.

A HUGE thank you to all of our TreeCycle volunteers and supporters for making this event such a success. We couldn’t do it without you!

If you have any queries about your collection, please email our fundraising team on fundraising@stgileshospice.com or call 01543 432538.

TreeCycle FAQ's

How do I book my tree collection?

TreeCycle booking is now closed.

What are the key collection dates?

Registration to book your tree collection closes at midnight on Sunday 7th January 2024. Trees will be collected from 8am on Saturday 6th January 2024 until 9pm on Friday 12th January 2024.

Please ensure your tree is left in a clearly visible, accessible, and unobstructed location, outside of your property, by 7am on Saturday 6th January 2024
For bookings made after Friday 5th January 2024, by 7am on Monday 8th January 2024

I can’t find my postcode?

If you can’t find your postcode in the list provided below, unfortunately we do not collect in your area.

Aldridge (WS9)
Ashby-de-la-Zouch (LE65)
Atherstone (CV9)
Birmingham (B23, B24, B43, B44)
Brownhills (WS8)
Burntwood (WS7)
Burton Upon Trent (DE13, DE14, DE15, DE65)
Cannock (WS11, WS12)
Lichfield (WS13, WS14)
Measham (DE12)
Rugeley (WS15)
Stafford (ST16, ST17, ST18)
Stone (ST15)
Sutton Coldfield (B72, B73, B74, B75, B76)
Swadlincote (DE11)
Tamworth (B77, B78, B79)
Uttoxeter (ST14)
Walsall (WS1, WS2, WS3, WS4, WS5, WS6)
Wednesbury (WS10)
Wolverhampton (WV10, WV11, WV12)

Why aren’t you collecting in my area?

We are only able to collect in certain locations due to the availability of our volunteers during this time.

My tree is over 10ft tall

If your tree is larger than 10ft, please email treecycle@stgileshospice.com or call 01543 432538 to arrange a collection and make your donation.

Why can’t I book online for a tree over 10ft?

The collections are managed by our kind volunteers in hired Luton vans. It is not always safe for them to collect trees of this size and they may find it difficult to fit them in the vans. We have a volunteer from Lichfield Treeworks that may make this collection with a chipper and remove the tree for you. We’ll put you in touch with Lichfield Treeworks, who will call you to provide an individual quote factoring in the size, quantity, and distance to the collection site.

I have multiple trees - can I have a discount?

We’re asking for donations to help support St Giles Hospice and the work we do within the community. We’re happy to collect more than one tree from any location and offer a discount on the suggested donation amount:

1-3 trees: No reduction
4-10 trees: Offer of £2 per tree reduction on the donation amount
11-15 trees: Offer of £3 per tree reduction on the donation amount

I have donations for your charity shops

Unfortunately, our TreeCycle volunteers are unable to collect anything other than un-decorated Christmas trees. If you would like to donate your pre-loved goods, please visit your local St Giles Hospice Shop. We also offer a free furniture collection service.

Where shall I leave my tree to be collected?

Please leave your tree in a clearly visible and accessible location at the front of your house. Our volunteers are unable, under any circumstance, to enter your property (e.g. house, garden, shed). If your tree is not in a clearly visible and accessible location, our volunteers will unfortunately not be able to return to collect it.

Can you tell me when my tree will be collected?

Trees will be collected from 8am on Saturday 6th January 2024 until 9pm on Friday 12th January 2024. Our volunteers will be working through the entire list of bookings during this time so, unfortunately, we’re not able to specify a collection day or time. Please ensure your tree is left in a clearly visible, accessible, and unobstructed location, outside of your property, by 7am on Saturday 6th January 2024. For bookings made after Friday 5th January 2024, by 7am on Monday 8th January 2024.

Do I have to pay the £20 suggested donation?

No, if you would like to change or remove the donation then you can type your amount or £1 into the donation box. The booking form requires a minimum reservation fee of £1 to proceed with the booking, this is refundable on request. If you have not requested a refund by January 15th 2024 then this payment will be treated as a donation to St Giles Hospice.

My tree hasn’t been collected

Trees will be collected from 8am on Saturday 6th January 2024 until 9pm on Friday 12th January 2024. If your tree hasn’t been collected during this period, please email treecycle@stgileshospice.com or call 01543 432538 and the fundraising team will be in touch.

My tree hasn’t been collected but my neighbours has

Trees will be collected from 8am on Saturday 6th January 2024 until 9pm on Friday 12th January 2024. Our volunteers will be working through the entire list of bookings during this time so, unfortunately, we are not able to specify a collection day or time. The collection routes have been kindly plotted by Wincanton and categorised into three lists based on when the booking was made. It may be that your neighbour had booked earlier and was on an earlier collection list. Please ensure your Christmas trees are left in a clearly visible, accessible, and unobstructed location outside of your property.

How are the trees recycled?

The Christmas trees are kindly recycled at Greener Composting, Lichfield, where they are used for compost for agricultural purposes. For more information, please visit www.greenercomposting.co.uk