Our education department runs accredited courses in a range of subjects. More details can be found below.
Certificate in the Principles of Dementia Care
QCF Level 2 15 credits
Enrolment: Dates TBC
Classroom dates: TBC
Final workbook hand-in date: TBC
Venue: St Giles Hospice, Whittington
This course will use a blended approach consisting of two taught days and a distance learning workbook to assist health care assistants and support staff to develop their knowledge and understanding of the principles for those caring for people with dementia.
The training will cover the following units;
Dementia awareness
- The person-centred approach to the care and support of individuals with dementia
- Understanding of the factors that can influence communication and interaction with individuals who have dementia
- Understanding equality, diversity and inclusion in dementia care
- Understand the administration of medication to Individuals with dementia using a person-centred approach
- Understand the behaviour in the context of dementia
- Understand the benefits of engaging in activities in social care
This course is free to people aged 19 or over and is funded by the Adult Skills Budget. Students must commit to completing workbooks.
Please note that a fee of £125 will be charged if students fail to submit their workbook and complete the course.
Learners must be resident in England, be 19 years old at the start of the academic year and must not already be enrolled on any other government funded course, e.g. an apprenticeship.
Places are limited. If you wish to book a place please call 01543 434532 or email education@stgileshospice.com
Certificate in the Principles of End of Life Care
QCF Level 2 15 credits
Enrolment: TBC
Classroom dates: TBC
Final workbook hand-in date: TBC
Venue: St Giles Hospice, Whittington
This course will use a blended approach consisting of two taught days and a distance learning workbook to assist health care assistants and support staff to develop their knowledge and understanding of the principles of end of life care.
The training will cover the following units;
- Understand how to work in end of life care
- The support needed to manage pain and discomfort
- How dementia impacts on end of life care
- The role of the care worker in time of death
- The loss and grief process
This course is free to people aged 19 or over and is funded by the Adult Skills Budget. Students must commit to completion of workbooks.
Please note that a fee of £125 will be charged if students fail to submit their workbook and complete the course.
Learners must be resident in England, be 19 years old at the start of the academic year and must not already be enrolled on any other government funded course, e.g. an apprenticeship.
Places are limited. If you wish to book a place please call 01543 434532 or email education@stgileshospice.com
Certificate in Customer Service for Health and Social Care Settings
QCF Level 2 15 credits
Enrolment and Classroom Dates: TBC
Final workbook hand-in date: TBC
Venue: St Giles Hospice, Whittington
This course is designed to help learners develop positive working relationships with customers in a health and social care setting, using effective communication.
- Understanding customer expectations in health and social care settings
- How to identify the types of customers who interact with health and social care services
- Different communication methods used in health and social care settings
- How to provide a safe, welcoming and inclusive environment for diverse needs
What you will learn:
- Preparing to deliver customer service in health and social care settings
- Effective communication for health and social care
- Understand the needs of customers accessing health and social care services
- Teamwork in health and social care settings
This course is free to people aged 19 or over and is funded by the Adult Skills Budget. Students must commit to completion and submission of workbooks.
Please note that a fee of £125 will be charged if students fail to submit their workbook and complete the course.
Learners must be resident in England, be 19 years old at the start of the academic year and must not already be enrolled on any other government funded course, e.g. an apprenticeship.
Places are limited. If you wish to book a place please call 01543 434532 or email education@stgileshospice.com
Principles of Customer Service
QCF Level 2 15 credits
Enrolment & Classroom dates: TBC
Final workbook hand-in date: TBC
This course will use a blended approach consisting of 2 taught days and a distance learning workbook. The course is designed to help learners develop the knowledge, understanding and essential skills employers look for in employees. These range from familiar ‘key skills’ such as team working, independent learning and problem solving, to more tricky-to-measure skills such as:
- an appreciation for appropriate behaviour and dress
- appropriate interpersonal skills with customers
- communicating with professional colleagues/peers and/or hierarchical seniors
- supporting other aspiring employees
- personal manners and deportment
- understanding work practices and how different roles and departments function within an organisation.
This course is free to people aged 19 or over and is funded by the Adult Skills Budget. Students must commit to completion and submission of workbooks.
Please note that a fee of £125 will be charged if students fail to submit their workbook and complete the course.
Learners must be resident in England, be 19 years old at the start of the academic year and must not already be enrolled on any other government funded course, e.g. an apprenticeship.
Places are limited. If you wish to book a place please call 01543 434532 or email education@stgileshospice.com
Understanding Dignity and Safeguarding in Adult Health and Social Care
QCF Level 2 15 credits
Enrolment and Classroom dates: TBC
Final workbook hand-in date: TBC
Venue: St Giles Hospice, Whittington
This qualification aims to give learners knowledge and understanding of the key principles of dignity, duty of care and safeguarding as applied to adult health and social care.
Learners will investigate the principles and how they are applied in everyday work contexts. They’ll also have an opportunity to examine the dilemmas that can arise and the consequences when these principles aren’t upheld.
This course will use a blended approach consisting of 2 taught days and a distance learning workbook.
- Understand safeguarding in adult health and social care
- Principles of dignity in adult health and social care practice
- Understand duty of care in adult health and social care
- Understand dilemmas and public concerns in adult health and social care
This course is free to people aged 19 or over and is funded by the Adult Skills Budget. Students must commit to completion and submission of workbooks.
Please note that a fee of £125 will be charged if students fail to submit their workbook and complete the course.
Learners must be resident in England, be 19 years old at the start of the academic year and must not already be enrolled on any other government funded course, e.g. an apprenticeship.
Places are limited. If you wish to book a place please call 01543 434532 or email education@stgileshospice.com