Accredited courses

Our education department runs accredited courses in partnership with South Staffordshire College in a range of subjects. More details can be found below.

Certificate in Customer Service for Health and Social Care Settings - November 2017

QCF Level 2 15 credits

Enrolment: 23rd November Enrolment 10am – 12.30pm.

Classroom dates: 14th December 9.30am – 4.30pm and 10th January 9.30am – 4.30pm.

Final workbook hand-in date: 31st January

Venue: St Giles Hospice, Whittington

This course is designed to help learners develop positive working relationships with customers in a health and social care setting, using effective communication.

  • Understanding customer expectations in health and social care settings
  • How to identify the types of customers who interact with health and social care services
  • Different communication methods used in health and social care settings
  • How to provide a safe, welcoming and inclusive environment for diverse needs

What you will learn:

  • Preparing to deliver customer service in health and social care settings
  • Effective communication for health and social care
  • Understand the needs of customers accessing health and social care services
  • Teamwork in health and social care settings

This course is free to people aged 19 or over and is funded by the Adult Skills Budget. Students must commit to attend all dates and submission of work.

Please note that a fee of £300 will be charged if students fail to attend or submit their workbook and complete the course.

Learners must be resident in England, be 19 years old at the start of the academic year and must not already be enrolled on any other government funded course, e.g. an apprenticeship.

Places are limited. If you wish to book a place please call 01543 434532 or email education@stgileshospice.com

Certificate in the Principles of Dementia Care Whittington - January 2018

QCF Level 2 15 credits

Enrolment: 11th January 10am – 12.30pm.

Classroom dates: 23rd January 9.30am – 4.30pm and 8th February 9.30am – 4.30pm.

Final workbook hand-in date: 8th March

Venue: St Giles Hospice, Whittington

This course will use a blended approach consisting of two taught days and a distance learning workbook to assist health care assistants and support staff to develop their knowledge and understanding of the principles for those caring for people with dementia.

The training will cover the following units;

Dementia awareness

  • The person-centred approach to the care and support of individuals with dementia
  • Understanding of the factors that can influence communication and interaction with individuals who have dementia
  • Understanding equality, diversity and inclusion in dementia care
  • Understand the administration of medication to Individuals with dementia using a person-centred approach
  • Understand the behaviour in the context of dementia
  • Understand the benefits of engaging in activities in social care

This course is free to people aged 19 or over and is funded by the Adult Skills Budget. Students must commit to attend all dates and submission of work.

Please note that a fee of £300 will be charged if students fail to attend or submit their workbook and complete the course.

Learners must be resident in England, be 19 years old at the start of the academic year and must not already be enrolled on any other government funded course, e.g. an apprenticeship.

Places are limited. If you wish to book a place please call 01543 434532 or email education@stgileshospice.com

Preparing to Work in Adult Social Care - February 2018

QCF Level 2 15 credits

Enrolment: 7th February 10am – 12.30pm,

Classroom dates: 14th February 9.30am – 4.30pm and 7th March 9.30am – 4.30pm.

Final workbook hand-in date: 28th March

Venue: St Giles Hospice, Whittington

This nationally accredited qualification increases professional development and confidence among those either new to working within a care environment or, those keen to gain the knowledge needed to help them seek employment in the health and social care sector.

  • Gain appreciation of what to expect in the sector
  • Learn about person-centred care and safe working practices
  • Understand duty of care and safeguarding
  • Improve your understanding of equality and diversity, safeguarding and protection

What you will learn:

  • Principles of Communication
  • Principles of Personal Development
  • Principles of Diversity, Equality and Inclusion
  • Principles of Safeguarding and Protection
  • Introduction to Duty of Care
  • Understand the Role of the Social Care Worker
  • Understand Person-Centred Approaches
  • Understand Health and Safety
  • Understand How to Handle Information

This course is free to people aged 19 or over and is funded by the Adult Skills Budget. Students must commit to attend all dates and submission of work.

Please note that a fee of £300 will be charged if students fail to attend or submit their workbook and complete the course.

Learners must be resident in England, be 19 years old at the start of the academic year and must not already be enrolled on any other government funded course, e.g. an apprenticeship.

Places are limited. If you wish to book a place please call 01543 434532 or email education@stgileshospice.com

Certificate in the Principles of End of Life Care - March 2018

QCF Level 2 15 credits

Enrolment: 14th March 10am – 12.30pm.

Classroom dates: 20th March 9.30am – 4.30pm and 10th April 9.30am – 4.30pm.

Final workbook hand-in date: 8th May

Venue: St Giles Hospice, Whittington

This course will use a blended approach consisting of two taught days and a distance learning workbook to assist health care assistants and support staff to develop their knowledge and understanding of the principles of end of life care.

The training will cover the following units;

  • Understand how to work in end of life care
  • The support needed to manage pain and discomfort
  • How dementia impacts on end of life care
  • The role of the care worker in time of death
  • The loss and grief process

This course is free to people aged 19 or over and is funded by the Adult Skills Budget. Students must commit to attend all dates and submission of work.

Please note that a fee of £300 will be charged if students fail to attend or submit their workbook and complete the course.

Learners must be resident in England, be 19 years old at the start of the academic year and must not already be enrolled on any other government funded course, e.g. an apprenticeship.

Places are limited. If you wish to book a place please call 01543 434532 or email education@stgileshospice.com

Certificate in the Principles of Team Leading

QCF Level 2 15 credits

Enrolment:

Classroom dates:

Final workbook hand-in date:

This course will use a blended approach consisting of two taught days and a distance learning workbook to assist health care assistants and support staff to develop their knowledge and understanding of the principles of Team Leading.

The training will cover the following units;

  • Principles of team leading
  • Understand business
  • How to communicate work related information
  • Understand customers and clients
  • How to deliver customer service and resolve problems
  • Understand health and safety procedures
  • How to handle information

This course is free to people aged 19 or over and is funded by the Adult Skills Budget. Students must commit to attend all dates and submission of work.

Please note that a fee of £300 will be charged if students fail to attend or submit their workbook and complete the course.

Learners must be resident in England, be 19 years old at the start of the academic year and must not already be enrolled on any other government funded course, e.g. an apprenticeship.

Places are limited. If you wish to book a place please call 01543 434532 or email education@stgileshospice.com