Accredited courses

Our education department runs accredited courses in partnership with South Staffordshire College in a range of subjects. More details can be found below.

Certificate in the Principles of End of Life Care - 2017

QCF Level 2 15 credits

Enrolment: 26th October 2017

Classroom dates: 8th November and 22nd November

Final workbook hand-in date: 13th December

Venue: St Giles Hospice, Whittington

This course will use a blended approach consisting of two taught days and a distance learning workbook to assist health care assistants and support staff to develop their knowledge and understanding of the principles of end of life care.

The training will cover the following units;

  • Understand how to work in end of life care
  • The support needed to manage pain and discomfort
  • How dementia impacts on end of life care
  • The role of the care worker in time of death
  • The loss and grief process

This course is free to people aged 19 or over and is funded by the Adult Skills Budget. Students must commit to attend all dates and submission of work.

Please note that a fee of £300 will be charged if students fail to attend or submit their workbook and complete the course.

Learners must be resident in England, be 19 years old at the start of the academic year and must not already be enrolled on any other government funded course, e.g. an apprenticeship.

Places are limited. If you wish to book a place please call 01543 434532 or email education@stgileshospice.com

Certificate in the Principles of End of Life Care - 2018

QCF Level 2 15 credits

Enrolment: 14th March

Classroom dates: 20th March and 10th April

Final workbook hand-in date: 8th May

Venue: St Giles Hospice, Whittington

This course will use a blended approach consisting of two taught days and a distance learning workbook to assist health care assistants and support staff to develop their knowledge and understanding of the principles of end of life care.

The training will cover the following units;

  • Understand how to work in end of life care
  • The support needed to manage pain and discomfort
  • How dementia impacts on end of life care
  • The role of the care worker in time of death
  • The loss and grief process

This course is free to people aged 19 or over and is funded by the Adult Skills Budget. Students must commit to attend all dates and submission of work.

Please note that a fee of £300 will be charged if students fail to attend or submit their workbook and complete the course.

Learners must be resident in England, be 19 years old at the start of the academic year and must not already be enrolled on any other government funded course, e.g. an apprenticeship.

Places are limited. If you wish to book a place please call 01543 434532 or email education@stgileshospice.com

Certificate in the Principles of Dementia Care - Sutton Coldfield

QCF Level 2 15 credits

Enrolment: 4th October

Classroom dates: 10th October and 2nd November

Final workbook hand-in date: 29th November

Venue: St Giles Hospice, Whittington

This course will use a blended approach consisting of two taught days and a distance learning workbook to assist health care assistants and support staff to develop their knowledge and understanding of the principles for those caring for people with dementia.

The training will cover the following units;

Dementia awareness

  • The person-centred approach to the care and support of individuals with dementia
  • Understanding of the factors that can influence communication and interaction with individuals who have dementia
  • Understanding equality, diversity and inclusion in dementia care
  • Understand the administration of medication to Individuals with dementia using a person-centred approach
  • Understand the behaviour in the context of dementia
  • Understand the benefits of engaging in activities in social care

This course is free to people aged 19 or over and is funded by the Adult Skills Budget. Students must commit to attend all dates and submission of work.

Please note that a fee of £300 will be charged if students fail to attend or submit their workbook and complete the course.

Learners must be resident in England, be 19 years old at the start of the academic year and must not already be enrolled on any other government funded course, e.g. an apprenticeship.

Places are limited. If you wish to book a place please call 01543 434532 or email education@stgileshospice.com

Certificate in the Principles of Dementia Care - Whittington

QCF Level 2 15 credits

Enrolment: 11th November

Classroom dates: 23rd January and 8th February

Final workbook hand-in date: 8th March

Venue: St Giles Hospice, Whittington

This course will use a blended approach consisting of two taught days and a distance learning workbook to assist health care assistants and support staff to develop their knowledge and understanding of the principles for those caring for people with dementia.

The training will cover the following units;

Dementia awareness

  • The person-centred approach to the care and support of individuals with dementia
  • Understanding of the factors that can influence communication and interaction with individuals who have dementia
  • Understanding equality, diversity and inclusion in dementia care
  • Understand the administration of medication to Individuals with dementia using a person-centred approach
  • Understand the behaviour in the context of dementia
  • Understand the benefits of engaging in activities in social care

This course is free to people aged 19 or over and is funded by the Adult Skills Budget. Students must commit to attend all dates and submission of work.

Please note that a fee of £300 will be charged if students fail to attend or submit their workbook and complete the course.

Learners must be resident in England, be 19 years old at the start of the academic year and must not already be enrolled on any other government funded course, e.g. an apprenticeship.

Places are limited. If you wish to book a place please call 01543 434532 or email education@stgileshospice.com

Certificate in the Principles of Team Leading

QCF Level 2 15 credits

Enrolment:

Classroom dates:

Final workbook hand-in date:

This course will use a blended approach consisting of two taught days and a distance learning workbook to assist health care assistants and support staff to develop their knowledge and understanding of the principles of Team Leading.

The training will cover the following units;

  • Principles of team leading
  • Understand business
  • How to communicate work related information
  • Understand customers and clients
  • How to deliver customer service and resolve problems
  • Understand health and safety procedures
  • How to handle information

This course is free to people aged 19 or over and is funded by the Adult Skills Budget. Students must commit to attend all dates and submission of work.

Please note that a fee of £300 will be charged if students fail to attend or submit their workbook and complete the course.

Learners must be resident in England, be 19 years old at the start of the academic year and must not already be enrolled on any other government funded course, e.g. an apprenticeship.

Places are limited. If you wish to book a place please call 01543 434532 or email education@stgileshospice.com

Certificate in Customer Service for Health and Social Care Settings

QCF Level 2 15 credits

Enrolment: 7th November

Classroom dates: 23rd November and 14th December

Final workbook hand-in date: 10th January

Venue: St Giles Hospice, Whittington

This course is designed to help learners develop positive working relationships with customers in a health and social care setting, using effective communication.

  • Understanding customer expectations in health and social care settings
  • How to identify the types of customers who interact with health and social care services
  • Different communication methods used in health and social care settings
  • How to provide a safe, welcoming and inclusive environment for diverse needs
  • Preparing to deliver customer service in health and social care settings
  • Effective communication for health and social care
  • Understand the needs of customers accessing health and social care services
  • Teamwork in health and social care settings

Preparing to Work in Adult Social Care

QCF Level 2 15 credits

Enrolment: 7th February

Classroom dates: 14th February and 7th March

Final workbook hand-in date: 28th March

Venue: St Giles Hospice, Whittington

This nationally accredited qualification increases professional development and confidence among those either new to working within a care environment or, those keen to gain the knowledge needed to help them seek employment in the health and social care sector.

  • Gain appreciation of what to expect in the sector
  • Learn about person-centred care and safe working practices
  • Understand duty of care and safeguarding
  • Improve your understanding of equality and diversity, safeguarding and protection
  • Principles of Communication
  • Principles of Personal Development
  • Principles of Diversity, Equality and Inclusion
  • Principles of Safeguarding and Protection
  • Introduction to Duty of Care
  • Understand the Role of the Social Care Worker
  • Understand Person-Centred Approaches
  • Understand Health and Safety
  • Understand How to Handle Information

Working with Bereavement and Loss 2017

Two Level 3 City and Guilds qualifications:

  • Supporting individuals with loss and grief before death
  • Support individuals who are bereaved

Drop in taster sessions and course registration events:

  • Thursday 17 August between 2pm and 4.30pm
  • Tuesday 29 August between 9.30am and 12pm.

Full days:

  • 9.30am – 4.30pm, Friday 22rd and Saturday 23 September 2017
  • 9.30am – 4.30pm, Friday 3rd and Saturday 4th November

Evenings:

  • 6pm – 9pm, 26th September,
  • 6pm – 9pm, 3rd, 10th and 17 October
  • 6pm – 9pm, 14th and 21st November

Attendance on the first two full days is compulsory and there is a requirement for students to attend at least 80% of the taught component.  There are no exams on the course but you will be required to complete a workbook and learning portfolio which will be submitted as evidence of learning.  Students will need to allow additional time outside of the course hours to complete this.

The course will be run by the Hospice, in collaboration with South Staffordshire College, offering a unique opportunity to undertake training to develop the skills and knowledge to support individuals and families who have experienced, or are facing, a bereavement.

Content provides students with an opportunity to study for two Level 3 City and Guilds qualifications:

  • Supporting individuals with loss and grief before death
  • Support individuals who are bereaved

Students may choose to study for one, or both modules – this can be discussed and finalised at the course registration event.  The course has been running for over 15 years and has received excellent feedback, with those who have previously attended rating it either as good or excellent.  Feedback has included comments such as ‘I never thought that I would gain so much both personally and professionally from a course – attending the course has been better than I would have ever imagined, I have gained enormously in confidence and have built the skills to support people at a difficult time.’

The total cost for completing one module will be £290 whilst the cost for completing both modules will be £405.

We do require that the full amount is paid prior to the course starting as the Hospice is required to pay City and Guilds in advance.  If however this is difficult for you to achieve, we may be able to arrange for the course fees to be paid in three instalments.  Please talk to us about payment options if this is an issue for you.

On completion of the course and engagement as a volunteer with the Hospice the following costs will be reimbursed:

  • £80 of total costs reimbursed after 40 hours of volunteering (if one module studied)
  • £100 of total costs reimbursed after 40 hours of volunteering (if two modules studied)

If you would like to join the course please contact Karen Macey, PA to the Supportive Care Director by email, in the first instance (karen.macey@stgileshospice.com).