The St Giles Hospice Hub on Milestone Way, Burntwood, has undergone a transformation allowing for an improved shopping experience for customers and to support the charity’s objectives to generate more income to fund hospice care.  

The shop reopened on Thursday morning, with lots of fantastic pre-loved stock on offer. 

Deb Armstrong, Retail Development Manager, said: “We are really pleased with how the shop looks, the layout and overall presentation is much more welcoming for our customers. 

“It has been lovely to welcome them back and we really appreciate their positive comments about the newly refurbished store. I’d like to give a special thank you to our volunteers who have been involved in the whole refurbishment project.” 

St Giles Hospice provides care and support to local people, and their loved ones, living with a terminal illness. In 2022 alone, the hospice supported over 2,000 patients, both at their hospice sites in Whittington and Sutton Coldfield, and within their own homes. 

Retail is a vital income stream for St Giles, which was highlighted in the charity’s new 2023-26 strategy  that was published earlier this year. 

Emma Yates, Associate Director of Income Generation at St Giles Hospice, said: “Our chain of charity shops is a vital source of income for the Hospice, and as part of our new strategy, which was launched earlier this year, we’re investing in our shops which will help us raise more funds for the patients and loved ones we support.  

“Almost £800,000 was raised through our charity shops in 2022, we are grateful to everyone who donates to and shops in our shops. 

“Our Burntwood Hub is the first of our stores to be refitted. The refurbishment programme does not take funds away from our vital services and is part of the wider strategy to increase income for the care that the Hospice provides.” 

St Giles Hospice’s Hub in Burntwood is open Monday to Saturday from 9am – 5pm and Sunday from 10am – 4pm. 

To keep up-to-date with the Hospice’s retail estate refit and new store acquisition programme, visit their retail Instagram account @stgileshospiceshops. To find out how else you can support St Giles, visit: